ISO 26000: Guidance on Social Responsibility

ISO 26000 2010 was developed using a multi-stakeholder approach involving experts from more than 90 countries, 40 international or broadly-based regional organizations, 6 different stakeholder groups: consumers; government; industry; labour; non-governmental organizations (NGOs); and service, support, research, academics and others. Balanced representation between developing and developed countries as well as a gender balance in drafting groups.

ISO 26000 guidance can be used to assesses the performance of the organisation as well as the impact of the organisation’s contribution to social and environmental causes (as listed in Section 135 Schedule VII of the Companies Act 2013 )

Organisational Governance
Human Rights
Labour Practices
Community Involvement & Development
Fair operating practices
Consumer Issues

National Guidelines on Responsible Business Conduct (NGRBC)

The Ministry of Corporate Affairs (MCA), Government of India, released a set of guidelines in 2011 called the National Voluntary Guidelines on the Social, Environmental and Economic Responsibilities of Business (NVGs).

In order to align the NVGs with the Sustainable Development Goals (SDGs) and the ‘Respect’ pillar of the United Nations Guiding Principles (UNGP) the process of revision of NVGs was started in 2015.

After, revision and updation, the new principles are called the National Guidelines on Responsible Business Conduct (NGRBC).

NGRBC defines Corporate Social Responsibility (CSR) as

Corporate Social Responsibility (CSR) means and includes but is not limited to (i) Projects or programs relating to activities specified in Schedule VII of the Indian Companies Act 2013; or (ii) Projects or programs relating to activities undertaken by the board of directors of a company (Board) in pursuance of recommendations of the CSR Committee of the Board as per declared CSR Policy of the company, subject to the condition that such policy will cover subjects enumerated in Schedule VII of the Act.

9 Principles of Business Responsibility

  • 1. Businesses should conduct and govern themselves with Ethics, Transparency and Accountability
  • 2. Businesses should provide goods and services that are safe and contribute to sustainability throughout their life cycle
  • 3. Businesses should promote the wellbeing of all employees
  • 4. Businesses should respect the interests of, and be responsive towards all stakeholders, especially those who are disadvantaged, vulnerable and marginalized
  • 5. Businesses should respect and promote human rights
  • 6. Business should respect, protect, and make efforts to restore the environment
  • 7. Businesses, when engaged in influencing public and regulatory policy, should do so in a responsible manner
  • 8. Businesses should support inclusive growth and equitable development
  • 9. Businesses should engage with and provide value to their customers and consumers in a responsible manner